Port 443 needs to be open, including non-ssl traffic ( New) Can run a tool to see if a network firewall: Make sure your device is connected to the Internet, and proxy settings are configured properly on your machine's network settings and/or in the Splashtop software settings.Ĭheck with your network admin to make sure the following addresses are reachable on your network: ![]() ![]() If your Splashtop software displays "Unable to reach Splashtop servers" or "Unable to reach Splashtop relay servers," please check the following steps to troubleshoot:
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